Operational and Organizational Improvement

operationalOur breadth of industry experience and depth of technical expertise allows us to provide our clients with a fresh and unique perspective on the effectiveness of their environment. Our clients have a better understanding of their environments - staff, budget, vendors, procedures and policies as a result of our partnership.

We are able to analyze current procedures using process evaluation, mapping, and lean process improvement techniques, ultimately finding and removing operational bottlenecks, increasing efficiencies, and controlling costs.

KCG utilizes a three-tiered (people, process, technology) model approach. The unique and distinct value of our three-tiered model assessment approach is internal team capacity-building, practical and on-going application of process improvement, and organizational “buy-in” to process improvement thinking.

 

Areas of Expertise and Experience

Operational Improvement

  • Process Mapping
  • Process Re-engineering
  • Resource and Staff Development
  • Business Process Analysis

 

Organizational Improvement

  • Change Management
  • Organizational Design
  • Training
  • Strategic and Comprehensive Planning